IMPORTANT TIPS AND REMINDERS TO KEEP IN MIND BEFORE RETURNING TO YOUR SOUTHPOINT RES

IMPORTANT TIPS AND REMINDERS TO KEEP IN MIND BEFORE RETURNING TO YOUR SOUTHPOINT RES

FOR IMMEDIATE RELEASE: 18 JUNE 2020 [updated]



Dear student,
As you know, a ‘normal’ SouthPoint intake is super-busy. And, as part of the first phase of Level 3 returning to contact learning and residential living, we need to do another one. Our second intake during the COVID-19 pandemic will be a bit more complicated and will take more time, due to social distancing and health protocols, so we ask that you remain patient and keep the following in mind.


Must-know information around SouthPoint’s return process:

  • APPROVAL PERMIT FROM YOUR INSTITUTION: Firstly and most importantly, you need to receive an official approval from your institution. This approval must be attached to your SouthPoint application as outlined in the next point.
  • USE THE ONLINE APPLICATION PORTAL: Only students who have applied online and received approval on the portal will be able to come back to their buildings – please note that no walk-ins will be allowed. Log on to https://intake.staysouthpoint.co.za and fill in the health screening survey. Please note that the online health screening is compulsory.
  • AWAIT YOUR CONFIRMATION FROM SOUTHPOINT: Please note that you will not be able to return to residence until you receive an official confirmation communication from SouthPoint.
  • NO WALK-INS WILL BE ACCEPTED: All students biometrics have been deactivated as a health and safety precaution – you won’t have access to your building without completing the formal process.
  • REPORT TO SOUTH POINT’S OFFICES ON ARRIVAL: You’ll need to complete your health screening and fingerprint activation.
  • OFFICE HOURS: 8am to 5pm; our doors will close at 4pm in order for us to process everyone. The office will also operate on Saturdays from 9am to 2pm (closed on Sundays). We strongly advise that students adhere to these hours, however, in unforeseen circumstances that results in late arrival, please contact your residence coordinator during officer hours to make arrangements.
  • PLEASE BE PATIENT: Due to social distancing, only a limited number of students will be allowed in the office at any given time.
  • DON’T FORGET YOUR KEYS! Our key centre will not be fully operational during our intake times.

If you have any further queries or concerns around the return process, or if you experience issues with your application, you may contact admin@staysouthpoint.co.za (please note that this email address is only monitored during standard
office working hours, so there may be a delay in our response to after-hours queries).

Stay safe,

SouthPoint

161 Comments

  • Gorata
    12th Jun 2020

    I would like to know the amount of students that will be returning to South Point? (For health precautions matters)

    • South Point
      12th Jun 2020

      Hi Gorata – in line with Government regulations, we seek to ensure that only up to 33% of our student populace return provided that they need to do so by virtue of being final year or as requested for by their institution to return.

      • Abongile
        30th Jun 2020

        I just want to get my clothes. Do I also have to apply?

        • South Point
          30th Jun 2020

          Hi Abongile – yes, regardless of your reason for the return, you will need to apply via the portal for clearance.

    • Prince
      18th Jun 2020

      If I received an approval letter stating that I may return on a certain date… Is it possible for me to return after the date has passed?

      • South Point
        19th Jun 2020

        Hi Prince – yes, provided that this does not exceed more than seven (7) days as your application will thereafter deemed as outdated.

    • Warona
      19th Jun 2020

      Hi this is Warona. I have a few concerns here. According to the level 3 process since only 33% of students returning. I recieved an approval letter stating that I’ll be returning to campus early August …so like is it possible to return on during that month and is it a process of re doing the online application while still making the payment for 2020?

      • South Point
        20th Jun 2020

        Hi Warona – yes, our portal should still be open and process return-to-res applications up until the end of the Government-instituted lockdown.

  • Gwebu Mfundo
    12th Jun 2020

    I did my payment last week but still my account is on arrears. I’ll like to know long does it take to reflect

    • South Point
      12th Jun 2020

      Hi Mfundo – please kindly email your proof of payment to admin@staysouthpoint.co.za for clearance. Should this already have been sent, we will ensure that you are cleared by Monday morning.

      • Mfundo
        14th Jun 2020

        I paid using the cellphone thing and I only have the references of all my payments. Should I email my reference that I got after making my payments

      • Gugulethu
        19th Jun 2020

        I received an sms that i have been cleared to return to res on the 20 of June, is okay if i come back nextweek during the week because i haven’t made any travelling arrangements.

        • South Point
          19th Jun 2020

          Hi Gugulethu – no problem. You are welcome to return at a later date, provided that this is within a seven (7) day period.

  • Xabisa
    12th Jun 2020

    Are you guys done with smses or are you still sending them out

    • South Point
      12th Jun 2020

      Hi Xabisa – kindly await communication via your institution regarding the opening of residences in your city. Once confirmed, we will authorise your application according to the criteria mentioned.

      • Lungelo
        15th Jun 2020

        Hey. I would like to ask if there’d a problem if i don’t return to res on the exact date that i was given? If i go later than my given date? Are you guys going to allow me to activate my fingerprint?

        • South Point
          15th Jun 2020

          Hi Lungelo – no problem, provided that this is within our working hours.

      • Sinenhlanhla
        16th Jun 2020

        Hy can I ask on my application status, I applied on the 8th and still no response. At first it said my account is in arrears and I provided a proof of payment but still no response.
        Thank you

        • South Point
          17th Jun 2020

          Hi Sinenhlanhla – thanks for getting in touch. We have escalated this together with the documentation supplied.

    • Vanessa
      12th Jun 2020

      When are the return applications closing?

      • Vanessa
        12th Jun 2020

        I would also Iike to know how do I check that my account is up to date?

        • South Point
          15th Jun 2020

          Hi Vanessa – kindly relog into the portal, to confirm your contact details. Your billing information should appear thereafter.

      • South Point
        15th Jun 2020

        Hi Vanessa – this will remain open in accordance to Government regulations given the current percentage of students authorised to return. This may change once a significant number of students have returned.

    • Motsepe
      20th Jun 2020

      If we have 7 working days to return, and we dont make it in time due to financial constraints, does that mean that our approvals for return have been revoked and cancelled or is there an alternative?

      • South Point
        20th Jun 2020

        Hi Motsepe, for safety reason, your application expires after seven (7) days. You would thereafter need to re-do screening by reapplying.
        You are welcome to reapply when you are able to return/sure that you intend on returning as the portal will yet remain functional up until the end of Government lockdown.

  • Mfundo
    12th Jun 2020

    I did my payment on Monday but my financial status is still on arrears. So I’ll like to know how long does it take to reflect

    • South Point
      12th Jun 2020

      Hi Mfundo – kindly please relog into the portal, confirm your contact details and upload your proof of payment.

      • Herrence
        15th Jun 2020

        Hi i want to pay the accomodation balance but i lost the merchant code. For safety please contact me via phone call

  • Xabisa
    12th Jun 2020

    Are sms’es still being sent out or are you done?

    • South Point
      12th Jun 2020

      Hi Xabisa – please note that your institution has not yet authorised the return of students to residences. Once confirmed, we will consider your application inline with the criteria mention.

  • Jonathan
    12th Jun 2020

    Some of us are doing third year and it is very difficult to study at home. Is it not possible to allow us to return provided that we follow precautions provided?

    • South Point
      12th Jun 2020

      Hi Jonathan – kindly read our FAQ’s and communication regarding the return-to-residence and the criteria for applications. Once done, you can consider applying via the portal as mentioned in the communication.

    • Gaily
      12th Jun 2020

      Hello
      Kindly Clarify me, i applied to return back to South Point. I only received an SMS with OTp reference. So sms are official permit from South point, or should i wait for an Email?
      Secondly, do these permits to return expires?

      • South Point
        15th Jun 2020

        Hi Gaily – we have forwarded the confirmation letter to your email address. Please consider using within the course due as Government regulations may change at a later stage.

  • Jonathan
    12th Jun 2020

    Some of us are doing third year and not asked by the institution to return and we find it difficult to study at home for the coming exams, can you please consider us?

    • South Point
      12th Jun 2020

      Hi Jonathan – kindly read our FAQ’s and communication regarding the return-to-residence and the criteria for applications. Once done, you can consider applying via the portal as mentioned in the communication.

      You can read more here.

  • Rhulani
    12th Jun 2020

    I applied on Monday already but haven’t received any response. Please assist me I am a final year student and my home is not conducive for studying at all. I need to return before my exam on the 19th of June. I meet all the requirements so I don’t understand why I haven’t received a reply.

    • South Point
      12th Jun 2020

      Hi Rhulani – we will look into this and provide you with feedback via email.

    • Lisa
      13th Jun 2020

      Hi,since those who were scheduled for the 16th must now return on the 20th,what about those who are scheduled for the 19th?can we still come back on that day?

      • South Point
        15th Jun 2020

        Hi Lisa – there are no changes to your date of return. Kindly proceed to return on the 19th as communication via SMS & stated on your confirmation letter.

  • Thato
    12th Jun 2020

    Hi,I just paid my rent and I’m now up to date,but do I have to email the proof of payment, is so,which email should I use

  • Ntsako
    12th Jun 2020

    Hii. Will you be allowing visitors in the building?

  • Mpho
    12th Jun 2020

    Can I come for screening and fingerprint activation after my scheduled date?

    • South Point
      15th Jun 2020

      Hi Mpho – yes, this should be fine provided that it does not befall on a weekend or after-hours. Note that you would need to report to the office before 1pm upon arrival.

  • Omphile
    12th Jun 2020

    Hi, I haven’t received any confirmation to return to res. I applied on Monday and I meet all necessary requirements.

    • South Point
      15th Jun 2020

      Hi Omphile – kindly email admin@staysouthpoint.co.za to follow up on your application. Be sure to include your room number and building name.

  • Emmanuel
    12th Jun 2020

    What do I need to have after your confirmation clearance when I come because I’m hearing a lot of rumors that I must have some letter from a medical service ,is that even true
    Thank you

    • South Point
      15th Jun 2020

      Hi Emmanuel – this is only required should one fail the online screening.

  • Tshifhiwa
    13th Jun 2020

    If i am invited back to the residence, how and where can i request for a travel permit?

    • South Point
      15th Jun 2020

      Hi Tshifhiwa – we will email you your confirmation letter shortly.

  • Hello, Im one of the students who were scheduled to return on the 16th. Changing this date will greatly inconvenience me. Please can I at least be moved to the 17th. Please, I’m gmm

    • South Point
      15th Jun 2020

      Hi Anelisa – should you be able to present proof (i.e. letter of examination) stating that your reason for early-return – this will be considered and understood. Please be sure to download your confirmation letter and present this today with the academic reasoning upon arrival at the office.

  • Thabile
    13th Jun 2020

    Hi. I applied on Tuesday and I’m a first year student in Health Sciences. I need to go back to res and i don’t understand why I haven’t received any reply.

    • South Point
      15th Jun 2020

      Hi Thabile – your application has been approved. We will email you the letter of confirmation shortly.

  • Mandla Kabs
    13th Jun 2020

    We have paid our rent , up to date as you said , I have even paid for June and July and now you are saying we may return later on , and once again I have paid my rent for nothing , and once again for months where I would not even be staying in the accommodation.
    It’s really annoying

    • South Point
      15th Jun 2020

      Hi Mandla – we are not sure how to assist you with your query. Kindly please email admin@staysouthpoint.co.za with your contact details so we can best explain the process for return-to-residences.

  • Dineo
    13th Jun 2020

    Hi, i wanted to know if you say we must report to the south point office first do you mean the one at braam while we are based at DFC

    • South Point
      15th Jun 2020

      Hi Dineo – kindly proceed directly to Relyant as we will have administrators present to assist you from this building.

  • Mthulisi
    13th Jun 2020

    Hi, I have received confirmation to return to res, but I will need a permit to return to res, will southpoint provide one ?

    • South Point
      15th Jun 2020

      Hi Mthulisi – a letter of confirmation will be availed to your email address once approved. This should suffice for travel purposes. You may request for a permit from your institution should you desire additional documentation to support your letter of confirmation.

  • Manthombi
    14th Jun 2020

    I have received an email saying my name have been cleared and given an OTP although am not a final year student, will they allow me to enter the building provided I meet some of the criteria required like not being able to cope at home as the environment is not cool.

    • South Point
      15th Jun 2020

      Hi Manthombi – this would be based on your reason for application. Once approved, you are welcome to return on the date specified.

  • Mahlohonono
    14th Jun 2020

    Hi, I applied on the 8th and I havent received a response. I am a fourth year student

    • South Point
      15th Jun 2020

      Hi Mahlohonono – our humble apologies for this. We have emailed you your confirmation letter of approval.

      • Junior Murabi
        16th Jun 2020

        Hi I would like To ask if I was Given the date of the 19th can I return on the 20th,Saturday due to certain circumstances

        • South Point
          17th Jun 2020

          Hi Junior – our offices are closed on weekends.

          Kindly return on Monday, 22 June 2020, preferably before 3pm.

  • Malwande
    14th Jun 2020

    Hi. I settled my account the week before last, I emailed the proofs of payments then to one of your representatives, again to the admin email address, yet my account is still in arrears. I don’t know what else there is to do, but with the poor network and home conditions here, I really need to return to residence.

    • South Point
      15th Jun 2020

      Hi Malwande – humble apologies for this. We have escalated the matter and are seeing to it that you are cleared to return. Should this not be successful by Wednesday, the 17th – feel free to submit a follow-up email to admin@staysouthpoint.co.za.

      • South Point
        15th Jun 2020

        Hi Malwande – kindly please login to the portal again at http://intake.staysouthpoint.co.za. There is still an amount outstanding in accordance with our records.

        • Malwande
          22nd Jun 2020

          Hi. I have sent a follow up email. I don’t understand how it is still in arrears, but let me wait for your response.
          (Sorry, I just saw this now).

  • Yvonne
    14th Jun 2020

    Hi I payed rent on Tuesday, and I’m a final year student.
    I applied to return on Monday but still I haven’t received any sms saying I should return this coming week
    Please assist

  • Herrence
    15th Jun 2020

    Hi i want to pay the accomodation balance but i lost the merchant code. For safety please contact me via phone call

    • South Point
      15th Jun 2020

      Hi Herrence – you seem to have used a different email address than originally listed. Kindly email admin@staysouthpoint.co.za with your contact details so we can get in touch.

      • Makhombo
        16th Jun 2020

        I’ve submitted letters that are needed but still haven’t received any response. I’m a third year student and supposed to be at campus tomorrow on 17th as stated on a letter from an Institute.

        • South Point
          17th Jun 2020

          Hi Makhombo – kindly please submit to us your latest proof of payment. You can email this to admin@staysouthpoint.co.za.

  • LINDIWE
    15th Jun 2020

    Hi i applied for coming bavk at res but still i havent received any response from you guys

  • Christopher
    15th Jun 2020

    I have already applied and I have updated my rent as you requested and I have not received any feedback from you, I do not know if I am eligible and chose to return and it seems that we are not coming back for the moment and why did you ask us to pay ??? .I paid my rent again for months when I wouldn’t even have stayed, it’s unprofessional, we’re supposed to write this week

  • Thato
    15th Jun 2020

    Hi I’m still waiting for confirmation letter my institution opened at the first of June so am late and this is giving my parents a confusion pls help me

  • Calvin
    15th Jun 2020

    Hi , I paid my rent in full up to this month and I submitted my application on 8th with permit from my institution but I haven’t received feedback to my application

    • South Point
      17th Jun 2020

      Hi Calvin – thanks for getting in touch. We have escalated this.

  • Ashley
    15th Jun 2020

    Good day

    I have received a permit from the institution, Nelson Mandela University to return. I was going through Southpoint Facebook page and noticed that one has to be approved first by southpoint to return and will not be allowed to enter should one have no response and permit specifically from southpoint Res.

    I’m panicking because I have already bought a ticket prior to going through Facebook and read on those updated terms . I assumed that the permit from NMU will be enough as it stated that we can return to res from 17-26 June.

    I tried applying online to return to campus but my account says that I am in arrears although I’m under NSFAS.

    • South Point
      17th Jun 2020

      Hi Ashley – thanks for getting in touch. We are currently processing a list received from your institution. Your status should change once processed.

  • Lebogang
    15th Jun 2020

    Are SouthPoint offices open everyday ?

    • Junior
      17th Jun 2020

      Will SouthPoint be taking in people this coming Saturday for the 20th
      I was given the 19th but can Only make it on the 19th

      • South Point
        17th Jun 2020

        Hi Junior – kindly note our offices are closed on weekends. Please report to our offices before 3pm weekdays should you wish to check-in. You are welcome to return on Monday, the 22nd.

  • Yonela
    16th Jun 2020

    Hi. I only received an sms stating that i can come back but i have not received an email with the approval document. The date on the sms is the 15th June which was yesterday, so i am not sure what to do.please help.

    • South Point
      17th Jun 2020

      Hi Yonela – kindly check your email for your confirmation letter. We have just mailed this to you for travel purposes. Feel free to return within seven days of the stipulated date (provided that this is not on a weekend).

  • Mmanoko Fothane
    17th Jun 2020

    Hi… I’ve applied to return to res but I haven’t got the reply yet and I’m needed at my school on Friday(19th) as we are starting with our clinicals

    • South Point
      17th Jun 2020

      Hi Mmanoko – sorry to hear. We’ve just mailed you your confirmation letter.

      Looking forward to seeing you again shortly.

    • Lihle
      17th Jun 2020

      Where can we get a travel permit,should it come from wits or police station?

      • South Point
        18th Jun 2020

        Hi Lihle – kindly relogin into the portal to download your confirmation of return letter. You can use this for travel purposes. Should you require a permit, kindly request one from your institution.

  • S'fiso
    17th Jun 2020

    Hi, is it possible to return on a late date than that specified on the permit?

    Thank you.

    • South Point
      17th Jun 2020

      Hi S’fiso – this would only be valid within a seven (7) day period (excluding weekends).

  • Lesedi
    17th Jun 2020

    Hi, I am a final year student at Wits and I applied a week ago but I havent received any feedback. I noticed that my account is in arrears however I am a wits nsfas student. Please assist me because I would like to come back to complete my academics in a proper environment and graduate next year.

  • Lihle
    17th Jun 2020

    Where can we get a travel permit,should it come from wits or police station?

    • South Point
      18th Jun 2020

      Hi Lihle – kindly relogin into the portal to download your confirmation of return letter. You can use this for travel purposes. Should you require a permit, kindly request one from your institution.

  • Lesedi
    17th Jun 2020

    I am a final year student at wits. I have applied about a week ago but I haven’t received any feedback. I am a wits nsfas student however my account appears to be in arrears.

  • Sengezo
    17th Jun 2020

    Hi will i be allowed to return to southpoint if i did’nt complete my return survey from school missed the deadline but i completed the one from southpoint?

    • South Point
      18th Jun 2020

      Hi Sengezo – yes, you should be able to return once cleared. Kindly please settle your account in order to proceed.

  • Sengezo
    17th Jun 2020

    Hi would l be allowed to return to southpoint as i missed the deadline for the return survey from school but i did the one from southpoint

    • South Point
      18th Jun 2020

      Hi Sengezo – yes, you should be able to return once cleared. Kindly please ensure that your account is settled in order to proceed.

  • Refilwe
    17th Jun 2020

    Please kindly explain why your letter says people must come back on the 20th because the 16th has been canceled but in the comments the replies say south point is closed on weekends and people must come back on the 22nd.

    • South Point
      18th Jun 2020

      Hi Refilwe – our humble apologies for the confusion. Given the communication, we have extended our office hours for this week.
      Our offices will, therefore, be open on Saturday, 20 June 2020 from 08h00 – 13h00.

    • South Point
      19th Jun 2020

      Hi Refilwe – apologies for this. We have now extended our office hours to cater for students returning over the weekend.
      This will be on Saturdays between 08h00 – 13h00. Note that we remain closed on Sundays.

  • Thembela
    17th Jun 2020

    Hi I’ve been waiting for confirmation and there is still nothing but I applied on the 7th of June

  • Sanitizer
    18th Jun 2020

    If I remember correctly it’s said 48h should take long before I get an outcome of my application and I applied on last week Thursday 😬

  • Mohumutsi Makhalemele
    18th Jun 2020

    Good day
    I have a problem with my account.My status shows that I have arrears,but I am actually funded by nsfas.Please help guys because I am really confused.

    • South Point
      19th Jun 2020

      Hi Mohumutsi – thanks for letting us know. We have escalated this.

  • Bulawa
    18th Jun 2020

    I had applied to return back to Res on the 6th of June and have the permit that was provided by my institution. There are people who applied only yesterday (17 June) and have been approved and sent their confirmation letters already as of today. What is the delay? Or how does this work?
    I’m a third year student .

    • South Point
      19th Jun 2020

      Hi Bulawa – we acknowledge your application as submitted at 1am today. Please remain patient while we have this screened and confirmed with the relevant parties. Note that applications are manually verified, considered and approved. This may likely take up to 72 hours.

  • Zingisa
    19th Jun 2020

    I did apply and i have all the required documents my classes are proccedding…please help I’m homeless now

    • South Point
      19th Jun 2020

      Hi Zingisa – please read our latest communication here and ensure that you have been granted permission to return by your Res Department/Housing office

  • Nomteteleli Pupuma
    19th Jun 2020

    Hi I’ve been waiting for your response but nothing. I applied on the 8 of June

    • South Point
      19th Jun 2020

      Hi Nomteteleli – please read our latest communication here and ensure that you have been granted permission to return by your institution

  • Zingisa
    19th Jun 2020

    I have answered question and I submitted my letter from my institution but i haven’t received any confirmation my classes are proceeding I’m left behind by this matter..i don’t have a place to stay I’m stay at orchards

    • South Point
      19th Jun 2020

      Hi Zingisa – please read our latest communication here and ensure that you have been granted permission to return by your Res Department/Housing office

  • Romeo
    19th Jun 2020

    Hi I’m a 4th year student and have completed the screening process. I was instructed to do so by one of your call centre agents. Now it was said I will receive a communique from CPUT and I would like to ask, normally how long does it take them to process a response? I’m asking SP since y’all are working hand in hand.

    • South Point
      19th Jun 2020

      Hi Romeo – we are currently tending to applications for your region.

  • Mpho Khongoana
    20th Jun 2020

    Hey I would like to ask if it will be possible for me to return to res if ever I haven’t received any approval from my school because I did not apply for anything reason being I was still coping at home with online learning but now it has been 2 weeks without power at home which makes it difficult now to cope with online learning and it seems like they will take longer than expected to fix the power in our area. What do you recommend I should do because I really need to come back to res as I have so much work to cover from last week?

    • South Point
      20th Jun 2020

      Hi Mpho – you have been cleared to return. Kindly relog into the portal at http://intake.staysouthpoint.co.za to download your confirmation letter. You may use this letter for travel purposes.

  • Warona
    20th Jun 2020

    Hi its Warona here, my account is not up to date so if I may ask …is it because I still have an outstanding payment or is my app not updated if it’s not may I please have the link that’ll direct me to update the app…although I did send proof of payment for (April and May).

  • Belinda
    20th Jun 2020

    Hi
    I want to return to res and I’ve applied, but I can’t return because of the condition of my room. My housemates told me there’s a bad smell coming out of my room. It seems like there was a water leakage and the water was all over the place in our unit, the water might have gotten in my room because it’s right opposite to the bathroom. Can you please check my room if possible clean it

    • South Point
      22nd Jun 2020

      Hi Belinda, we have noted your request listed in the cleaning questionnaire. We have also escalated your request as per the comment for the attention of your Building Manager.

  • Yanelisa Peliti
    28th Jun 2020

    Hello
    On Friday the 26th June I received my letter to return back to my Residence since I’m part of the 33% of Students who will be going back to Campus. So I’m in Cape Town and I’ve been here ever since the lock down started , so does that mean I also have to download the permit ? Even though I am already here in Cape Town and not in EC and will I go back in Res on the first week of July?

  • Nontokozo
    30th Jun 2020

    When you say I can move in later but not later than 7 days, does this 7 days include weekends or is it only working days??

    • South Point
      1st Jul 2020

      Hi Nontokozo – the number of days for the application to expire includes weekends. Please, however, be sure to return on a weekday as our offices are opened during limited hours on Saturday & closed on Sundays.

  • Kagiso Diale
    30th Jun 2020

    Hi, can I get the link to apply to go back to res before second semester because being at home is detrimental to my studies.

    • South Point
      1st Jul 2020

      Hi Kagiso – kindly apply at http://intake.staysouthpoint.co.za

    • Sherin
      2nd Jul 2020

      Hi, i applied to return to res about a week ago and today i received an sms asking why i haven’t returned, well since i haven’t received anything saying i can return i wasn’t able to. What can i do, my reason for return is due to inconducive learning environment as well as bad signal and electricity being a problem.

      Please help

      • South Point
        3rd Jul 2020

        Hi Sherin – you can, but please ensure that you speak to your institution first. You will need to upload your travel permit and obtain clearance from your university’s Res Department. This is specific for coastal regions, based on institutional requirements.

  • Indiphile
    2nd Jul 2020

    Is south point accepting new applications from students who were not staying in the res before lockdown?

    • South Point
      3rd Jul 2020

      Hi Indiphile – yes, kindly visit http://book.staysouthpoint.co.za to select an available bed/room and email us at admin@staysouthpoint.co.za once your booking has been completed.

      • Rabashe
        6th Jul 2020

        I am starting to write exams next week and behind with my school work. I left my laptop at res. I need to return in order to have a comfortable place to write my exams with no worried of data and gargets. I have my travel permit ready but haven’t recieved any approval letter. But I’m really desperate to return.

        • South Point
          7th Jul 2020

          Hi Rabashe – kindly ensure that your Housing Department is aware of your request to return. Once notified, confirmation would thereafter be issued to South Point to approve your request.

  • Indiphile
    3rd Jul 2020

    Hi

    I just tried to book at Orchard, “next” is inactive even after selecting Orchard from the map. Can you assist.

  • Lorrah
    5th Jul 2020

    Hi, I’ve applied and have been approved to return on the 22nd, I haven’t returned due to personal issues at home, I wanted to know if it would be possible for me to return this week or would I have to reapply?

    • South Point
      7th Jul 2020

      Hi Lorrah – yes, as long as your OTP remains valid – this shouldn’t be a problem. We look forward to seeing you again!

  • Lucas
    6th Jul 2020

    Hi
    Plz can u help me on how to apply for a token number for Wi-Fi

  • Litha
    10th Jul 2020

    Hi, I Litha doing THIRD YEAR biotechnology ECP .would like to apply to return to res due to learning environment as well as bad signal and electricity being a problem .Would you please assist me please

    • South Point
      13th Jul 2020

      Hi Litha – kindly apply for return-to-res at http://intake.staysouthpoint.co.za. Should you be under a head-lease, please ensure that your institution’s Housing Department has confirmed & cleared your return.

  • lITHA
    10th Jul 2020

    Hi would you please like to apply to return as res due to environment .PLEASE

    • South Point
      13th Jul 2020

      Hi Litha – kindly apply for return-to-res at http://intake.staysouthpoint.co.za. Should you be under a head-lease, please ensure that your institution’s Housing Department has confirmed & cleared your return.

  • Litha
    10th Jul 2020

    Hi would you please assist would like to return to res I m doing 3 yr. in Biotechnology ECP my reason for return is due to beneficiary learning

    environment as well as bad signal and electricity being a problem.

    Please help me please

    • South Point
      13th Jul 2020

      Hi Litha – kindly apply for return-to-res at http://intake.staysouthpoint.co.za. Should you be under a head-lease, please ensure that your institution’s Housing Department has confirmed & cleared your return.

  • Litha
    10th Jul 2020

    Would you please assist me. Would like to return to res due to beneficiary learning environment .I m doing 3YR in Biotechnology ECP

    • South Point
      13th Jul 2020

      Hi Litha – kindly apply for return-to-res at http://intake.staysouthpoint.co.za. Should you be under a head-lease, please ensure that your institution’s Housing Department has confirmed & cleared your return.

  • Balindi Nelani
    11th Jul 2020

    Hi. I’ve filled in the application and said I’ll be able to go to res on the 15th of this month and was told to wait for a message. The date is the 11th and no one has committed anything to me

    • South Point
      13th Jul 2020

      Hi Balindi – please note that we have obtained a list of students cleared by the university to return. Please ensure that you have been cleared by your institution’s Housing Department in order to be approved.

  • Koketso
    12th Jul 2020

    Hi,i’ve Applied and have been approved to return to res due to insufficient funds I couldn’t come then I reapplied again I haven’t received any confirmation or rather communication from the office and my exams are starting in a few days time..

    At home I struggle with internet connection also I don’t have power could you please assist because I’m in desperate need.

    • South Point
      13th Jul 2020

      Hi Koketso – you have been cleared to return. Please visit http://intake.staysouthpoint.co.za to download your confirmation letter. You will need to present the OTP in the letter.

Post a Comment